Our Executives

Mike Maggio
Michael Maggio has over 36 years' experience working in every channel of the Business Products Industry. Mike started in 1978 working with his family, an Independent Dealer in Southern NJ, rising to General Manager before moving on to wholesaler SP Richards Co. At SP Richards for over 14 years, Mike steadily advanced into more senior roles with his final position as Division Vice President for the Northeast Region. As Division Vice President Mike oversaw the sales and operations of 9 Distribution Centers from Maine to Virginia, servicing 100's of Independent Dealers. Next stop for Mike was as CEO of Regional Wholesale ActionEmco. After presiding over the sale of ActionEmco to SP Richards and United, Mike worked with midwest manufacturer Group Dekko as Executive Vice President of Sales and Marketing. Dekko's primary business was manufacturing wiring harnesses for contract furniture manufacturers and counted Herman Miller, Steelcase and Knoll among their many customers in the space. From Dekko, Mike came back to his roots working as a General Manager for the largest Independent Dealer in the Mid Atlantic, The Supply Room Companies. At Supply Room for a little under two years, Mike worked with the Jones family helping them assimilate two large acquisitions in the Baltimore market. Mike now brings all of the experience and knowledge he has gained working with Independent Dealers, Manufacturers and Wholesalers to his role as President of ISG Purchasing Association.
Tom Hoffmann
Vice President, Purchasing
No Bio
Gene Rigitano
Vice President, Finance
Early in his career, Gene was involved in the office products industry for 12 years, moved on to other industries, and sensibly returned to office products in 2004 when he joined ISG. He is responsible for all of the accounting functions as well as overseeing the Customer Service department.

Brian Stevenson
Director, Technology & Managed Services
Brian has been involved in the managed services industry for most of his working life and is considered one of the pioneers in Managed Print Services (MPS). His most recent work was as the President of LaserNetworks, which he grew to become the largest independent MPS provider in North America. LaserNetworks was ultimately sold to Xerox and Brian joined ISG shortly after. Today, Brian continues to be very active in Managed Print. In addition to ISG, Brian is a Founder and current Board Member of the Managed Print Services Association (MPSA), representing the independent dealer. Brian has a BComm and MBA and currently lives in Toronto.

Our Team

Audrey Daniel
Customer Service
Audrey has been part of the ISG Customer Service Team since March 2006. She is here to assist you with web payments, credits, debits, and clarifications of any questions/issues you may have. Please feel free to view her as your "starting contact" if you are unsure who you should contact with your concerns/questions, and will be glad to get you in touch with the appropriate member of the ISG Team.
Rachel Dorman
Rebate Manager
Rachel joined ISG in 1999 as assistant to Greg Fish, took on the role of assistant to Charlie Cleary in 2005, and took her current position of Rebate Manager in 2006. Rachel is happy to assist with any questions, large or small, and always with the desire to show ISG members how ISG's Programs and reports can help increase your bottom line.
Erik Jensen
IT Administrator
No Bio.

Barbara Kraus
Credit Manager
Barb joined the ISG team as Credit Manager June 2007. Barb says it has been an interesting transition after spending many years in a corporate credit environment. Her role, under the guidelines of the Finance Committee, she works with the members, our insurance company, customer service team, and the vendors to insure member accounts maintain their good standing at all times. Barb wants you to know she is available to take your questions, and assures you that if she doesn't have an answer, she knows how to use the transfer button on her phone!
Maureen Modelski
AP/Communication Administrator
Maureen joined the ISG team in November of 2007 as a member of the Customer Service Department. She is available and ready to answer any questions you have regarding user set-up and payments on the ISG website, credits, invoices, vendor information or if you just want to say hi!
Diane Pakonen
Customer Service Manager
Diane is proud to be part of such a dedicated Customer Service team as ISG continues to strive to meet the members' expectations. Diane joined the team in 2005 is happy to report that things have been quite exciting from a Customer Service standpoint. New technologies and website enhancements have greatly improved communications to our members, but notes that the CS team enjoys providing the personal service for ISG members. She encourages you to feel free to contact her with any questions or requests that may arise pertaining to ISG or the vendors.
Bob Samborski
Systems Administrator
Bob joined ISG as the Purchasing Analyst in July 2007, and has been loving the challenge ever since. His job responsibilities include a myriad of product-related functions, dealing with item integrity, pricing, product codes, and keeping the ISG item file in sync with the world. To refresh his brain and his soul, Bob plays trombone and percussion on weekends with several Chicago-based ensembles.
Marie Schmidt
Office Manager
Marie was raised in an independent dry cleaning dealer family, and can relate to the work and strain of having your own business. Most of her working career was in managing hair styling salons in retail stores, such as JCPenney. She joined the ISG team 12 years ago, in October of 2006. Marie is ISG's Office Manager and is always more than willing to help out in any way she can around the office. Marie is the first smiling face you see when you step off the elevators outside of the ISG office, however she warns you to be sure to smile back or she won't let you in!!

Allison Little

Director, Member and Supplier Communication
Kelly Layden
Associate Purchasing Manager
Kelly Layden is our Technical Support Specialist ready to help you with your first in search needs, supplier pricing and catalogs. She will be making sure that all pricing is accurate and up to date and will be serving on the Catalog Committee. Outside of ISG, Kelly loves being involved in fitness activities, reading about nutrition and watching college sports. Her main interests are weight training and college football and she is a huge Ohio State fan. 

The INTEC Team

Tanya Ross
Manager, Partner Development & Technology
Prior to joining ISG, Tanya spent more than five years as a Business Development Manager with a multinational printing and IT services company. During this time she developed training and strategic plans for a number of key dealers, which resulted in a notable improvement in sales. For each year of service, Tanya was recognized as one of the top sales representatives in North America. Tanya also has experience in the financial services industry and has managed a number of entrepreneurial ventures.